Return & Refund Policy

1. **Refund Policy:**

   We strive to ensure your satisfaction with every purchase made on our E-commerce website. In case you are not entirely satisfied with your purchase, we offer a straightforward refund policy.

   - You may request a refund within [2] days from the date of receiving the product.

   - To initiate a refund, please contact our customer support team with your order details and reason for the refund.

   - Refunds will be processed using the same payment method used for the purchase.

   - Please allow [Y] business days for the refund to reflect in your account.

2. **Return Policy:**

   If you receive a product that is defective, damaged, or not as described, you can initiate a return request following these guidelines:

   - Notify us of the return within [4] days from the delivery date.

   - Items must be in their original condition, unused, and with all original tags and packaging.

   - Contact our customer support team to initiate the return process and receive a return authorization.

   - Once approved, you will receive instructions on how to return the item.

   - Once we receive the returned item, our team will inspect it and process your return.

   - You can choose to receive a replacement product or a refund for the returned item.

Please note:

- Certain products, such as personalized items or perishable goods, may not be eligible for return or refund.

- Shipping and handling charges are non-refundable, except in cases of defective or wrongly shipped items.

- Return shipping costs for non-defective items will be borne by the customer.

We are committed to ensuring a smooth and hassle-free experience for our customers. If you have any questions or concerns about our refund and return policy, please don't hesitate to contact our customer support team.